FAQ

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faq

Are you a manufacturer?

Yes, Our manufacturing facilities are based in Jiangsu and Zhejiang Province.

Are samples free?

Small amounts of existing samples are free. Customized sample charges and shipping costs are for customers’ account.

What is your sample lead time?

It takes around 3-7 days to get existing samples ready. Customized samples lead time is subject to customers’ special requirements.

How do I pay for samples, if any?

You may pay through Trade Assurance or our PayPal account at sales@wuxitopteam.com

Shall we pay sample shipping costs?

Yes, either we ship samples freight collect using your courier service account or you pay Our PayPal account is sales@wuxitopteam.com or you may pay through T/T.

Do you offer custom packaging?

Yes, customized packaging service is available, which is our strength. Your logo or branding can be incorporated into the packagings.

What is your standard production lead time for each order?

Our typical production lead time would be around 30-45 days, subject to the order size, packaging way, peak or slack season etc.

What countries do you export to?

USA, Canada, Mexico, Chile, EU, UK, Australia, Israel, Singapore, just to name a few.

What are your payment terms?

T/T 30% deposits, L/C at sight.

What are your prices terms?

FOB, C&F, CIF, DDP, DDU

How do you conduct quality control?

Strict in-house quality control is conducted Third party goods inspection acceptable.